I like the fact that on their website (http://www.ecgonline.info/ecgweb/), they have the number which you can call when the lights call off. It's, erm, their call-centre. What I don't quite get is why the number is still not a toll-free number when there are banks in this country which enable you to call their call-centre 24/7 for free on, say, Vodafone!
My policy is this: never mind the fact that ECG is switching lights off at specific periods--so that they can guarantee regular electricity, payment of my electricity bills (mostly paid in advance as most Ghanaians seem to be on pre-paid) are what will give me the voice to complain when they switch my lights off!
