After a five minute conversation, the lady on the other side of the line had successfully registered my mobile number -- as per the directive of Ghana's National Communications Authority -- to have one's existing numbers registered, and all new ones done before use.
Despite the noise over the registration a couple of months ago by consumers about implications for privacy and whatnot, I believe they have gotten over it, and are having their SIM cards registered.
TIGO advised me to simply go to to a place like that in the picture and double-check.
Conversely, my MTN wanted me to have my name written in a book and stand in a queue, whereas Vodafone has not even started yet!
TIGO's is what I call customer service!
BTW, Just in case you missed it, GHANA beat SERBIA 1-0 in the ongoing FIFA 2010 World Cup in South Africa. GHANA plays AUSTRALIA on Saturday, and GERMANY on 23rd June.
4 comments:
So you mean you were technically registered without going to the Tigo customer service office? What about your ID and all?
i also got a call from tigo and the person was asking for my details to register my Sim. I was not so comfortable with the idea because i had no assurance that they person on the other end was really a TIGO customer care executive, so i declined to give my info... they were asking for very detailed information which i think shouldn't be disclosed on the phone especially when you are not sure who is on the other line. but all in all it's a good idea
Edward--I was told I can double-check at any TIGO point. They asked me for my name and date of birth. Usual stuff. A TIGO number called me...
Ebenezer--thanks for visiting! The information I was asked was rather rudimentary, so I obliged. While I share ur concern, life is harder without risks! Security is a two-way process: protecting myself CONSISTENTLY and REGULARLY while ensuring that I'm discreet also about handling my private data...
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