If there was ever in interesting way to uncover the transparency of a bank, I would say, it could be revealed through its suggestion box--like this one here.
Either the bank is too efficient to warrant comments and suggestions, or, customers are too apathetic to make comments and suggestions. Or simply, it could be that as soon as they come up with these, the box is emptied?
Or, finally, that everyone is so intimidated by the fact that the suggestion box is near management's office that they don't bother!
Still, food for thought as you stroll into the bank to get some cash...
4 comments:
the size of the box suggests they are in desperate need for ideas too :)
Hi,
This is my first visit to your blog. Actually I didn't know a lot about your city, so my visit was really helpful and informative. I will visit again!
Keep going!
Seda
Istanbul Photo
Maybe they are so good that nobody complains?
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