Ghana Banks: Welcome to Fidelity Bank, Service with...

Hang on, where's that smile?

These are relatively new bankers in the Ghanaian banking industry that enjoy having fully air-conditioned waiting rooms, with big plasma screens showing cable tv. At least, that was one experience had a few weeks ago!

On a serious note, their penchant for orange is worrisome if you dislike orange like the plague. Nonetheless, they do offer a very good service insofar as customer service is concerned.

Their website is: Fidelity Bank

And no, am not being paid for this free ad!!;-))

Enjoy the weekend!

Accountability, ECOBANK-Style?

If there was ever in interesting way to uncover the transparency of a bank, I would say, it could be revealed through its suggestion box--like this one here.

Either the bank is too efficient to warrant comments and suggestions, or, customers are too apathetic to make comments and suggestions. Or simply, it could be that as soon as they come up with these, the box is emptied?

Or, finally, that everyone is so intimidated by the fact that the suggestion box is near management's office that they don't bother!

Still, food for thought as you stroll into the bank to get some cash...

Accra Mall Update: The Banks Fight Back!

As you go and have a good weekend, just enjoy this one from Accra Mall, where ECOBANK, Stanbic, and BARCLAYS bank have all pitched camp.

Battle for customers is certainly a serious understatement!!

Ghana Banks: SG-SSB

Ghana has some twenty-four banks, including this one, which is SG-SSB, and is a merger between what was then Ghana's Social and Security Bank, and the multinational Societe Generale.

I had a horrible experience with these bankers, who used to be my bankers, which I wrote about in November last year

It's Not the Taxi; It's the Bank! (Ghana Commercial Bank)

...that most interests me. It's Ghana's largest Indigenous bank, the Ghana Commercial Bank.

Their customer service might be nothing to write home about, but they've been in operation--and existence long, long before I was born! Actually, since 1953, when it was established. It is also the only bank in the country that has networks and branches throughout Ghana's ten(10!) regions:

Ghana Commercial Bank Ltd. established in May 1953 for Ghanaian entrepreneurs, is now the largest indigenous Bank with 133 branches nation-wide. Our objective among others is to support the private sector and facilitate the nation's economic growth

Have a good weekend!

Ghana's Flagstaff House Shrouded in Controversy

As far as my searching has gone, there exists no coherent entry on what the Flagstaff House is in Ghana. Even wikipedia has no entry on it--except the one in Hong Kong, which bears the same name.

Suffice-to-say, it was supposed to be the seat of government, as prescribed by the our first President Osagyefo Dr.Kwame Nkrumah. However, off-late, it has been the subject of controversy, because Stanbic Bank--the very bank that wants to take over the shares of Ghana's only Agricultural Development Bank is now providing a loan for the re-construction of Flagstaff House. All this against much criticism from the minority National Democratic Congress in Parliament.

Now, please follow this logic:
1. Stanbic Bank wants to buy off Ghana's Agricultural Development Bank (responsible for providing micro-financing for farmers in the country)

2. Against the backdrop and furore against the purchase by Stanbic, it decides...

3. to provide a loan for the re-construction of Ghana's seat of government

Do I smell

desperation

by Stanbic to profit from Ghana here?

Certainly, not in my name, thankyou!!